Technical Support via
Email is available to all registered users. If
you have a query about HyperMatter, or you need
help with an operational problem, please enter
the details in the following form. Make sure to
include your HyperMatter Serial number, as we
cannot process requests without one. Technical Support is
available free to registered users for Thirty
(30) days from date of registration. Please use
this form or send us email to support@2n.com after this period has
expired.
Feel free to include
scene or other files if it will help us to
understand your problem more quickly. Remember
all attached files MUST be zipped, and we would
appreciate advance warning if the files are
larger than 0.5 MB, as we don't want to clog up
the mail server. We may be able to arrange FTP
transfer of the files instead.
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